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Getting Started

CAN'T SEE YOUR COURSES?

There may be several reasons why your course is not appearing in Blackboard 9.

1. If you just registered, it may take up to 24 hours to generate an account and enroll you into the course

2. In Blackboard Learn 9, courses will not show until your instructor has made them available. For online courses, Instructors have until the first class day to make a course available.

GETTING TO KNOW BLACKBOARD LEARN 9

While we think you’ll find this system has an intuitive interface, we have a web site that will quickly familiarize you with all of the tools in your Blackboard Learn 9 course. Visit: http://online.tarleton.edu/online_support/bb_learn9/student_resources.htm

GETTING HELP

The CII’s Online Instructional Support Desk is available to help you with any questions or problems regarding your online courses. Our remote support capabilities allow us to troubleshoot problems no matter where you live. 

Call us Monday - Thursday 8am-10pm; Friday 8am-8pm; or Saturday & Sunday 2pm-10pm.
Phone: 254-968-1960 or Toll-Free 1-866-744-8900 – Option #3
Email: support.citde@tarleton.edu
Walk in: Library Room 136

Help Desk

Dick Smith Library

Blackboard Helpdesk: 

254-968-1960 or toll free: 866-744-8900 - Option 3

Location:

The Library can be seen on the interactive map.

Email:

support.citde@tarleton.edu

Request Help